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Transparency & Trust

Booking & Payments

Securing Your Date

To reserve your wellness retreat, corporate retreat, wedding, event, or gathering date, a deposit is required. Your date is officially confirmed once the deposit has been received, ensuring your spot is secured and allowing us to begin planning a seamless, personalized experience.

Deposit & Confirmation

A deposit (typically 30–50% of the total fee) is required to confirm your booking.

  • Wellness Retreats, Weddings, Elopements, Events: The deposit is usually 50% of the planner or retreat fee.
  • Corporate Retreats: Generally require a 40% deposit, with remaining payments scheduled according to milestones.

Once your deposit is received, your booking is confirmed, and we will provide all additional planning details.

Pricing & Currency

All prices listed on our website, proposals, and contracts are in Euros (EUR).

International clients may choose to pay in their local currency via Wise, PayPal, or Stripe, and the equivalent amount will be calculated based on the current exchange rate at the time of payment.

Accepted Payment Methods

We provide flexible, secure options for both local and international clients:

  • Bank Transfer / Wire (SWIFT/IBAN): Safe for local and international payments.
  • Wise (formerly TransferWise): Low-fee international transfers.
  • Credit/Debit Card via Stripe or PayPal: Convenient online payment.
  • MB WAY: Instant local payments.

Note: Full payment instructions are shared privately once your booking is confirmed.

Payment Schedule

Corporate Retreats

Wellness, Weddings & Events

Optional add-ons are invoiced separately.

Payment & Refund Policy

Applicable to Soul e Sabor Wellness & Cultural Retreats, Corporate Retreat Experiences, Weddings, Elopements & Events.

1. Soul e Sabor Retreats (Wellness & Cultural)

Payment Terms: 50% deposit required. Booking confirmed once deposit is received.

Refund & Transfer Terms:

  • Cancellations Within 30 Days: 50% deposit refund OR full transfer to another retreat within 12 months.
  • Cancellations After 30 Days (and 60+ days before retreat): Deposit non-refundable but transferable within 12 months.
  • Cancellations Within 60 Days: All payments non-refundable and non-transferable.
  • Transfer Conditions: One transfer allowed, subject to availability.

2. Corporate Retreats

Payment Terms: 40% deposit required. Booking confirmed once deposit is received. Remaining balances due per schedule.

Refund Terms:

  • 40% deposit is non-refundable.
  • Cancellations within 60 days: all payments non-refundable. Date changes may incur fees.

3. Weddings, Elopements & Special Events

Payment Terms: 50% deposit required. Remaining balance due 30–45 days before event.

Refund & Transfer Terms:

  • Cancellations Within 30 Days: 50% deposit refund OR transfer within 12 months.
  • Cancellations After 30 Days (and 60+ days before event): Deposit non-refundable but transferable within 12 months.
  • Cancellations Within 60 Days: All payments non-refundable.
  • Date Changes: One change allowed; fees may apply.
  • No-Show: All payments non-refundable.

Travel Protection & Terms

Guests are encouraged to purchase travel insurance. Payment signifies acceptance of all terms.

Security & Privacy

Your sensitive payment information is never shared publicly. Bank details and payment instructions are only provided securely after booking confirmation.

Next Steps

Once you’re ready to proceed:

  1. Review your personalized proposal.
  2. Sign your contract agreeing to the terms and deposit.
  3. Receive secure payment instructions to finalize your booking.

After deposit receipt, your date is officially reserved and planning can begin!