Privacy Policy

Soul e Sabor ('we', 'our', 'us') is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.

By using our website or submitting information to us, you agree to the practices described in this policy.

2.1 Personal Data You Provide
We may collect the following information when you contact us, submit a form, or book a service:

• Name, Email address, Phone number
• Billing information
• Travel or event preferences
• Any information voluntarily provided in inquiries or booking forms

2.2 Automatically Collected Data
When you visit our website, we may automatically collect: IP address, Browser type, Pages visited, and Cookies.

Your information may be used to:

• Respond to inquiries and provide customer support
• Process bookings, payments, and service agreements
• Send updates, confirmations, or relevant communications
• Improve website performance and user experience
• Comply with legal obligations

We do not sell or rent your personal data.

We process your data under the following legal bases:

• Contractual necessity: to provide services you request.
• Legitimate interest: business operations, website improvement.
• Consent: newsletter subscriptions, optional communications.
• Legal compliance: tax, accounting, regulatory obligations.

We may share your information with:

• Service providers (payment processors, email platforms, booking systems)
• Retreat and event partners when necessary to deliver your experience
• Legal authorities when required by law

All third-party partners are GDPR-compliant.

Data Security
We implement appropriate technical and organizational measures to protect your data. While no online system is completely secure, we take all reasonable steps to safeguard your information.

Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

You have the right to:

• Access your personal data
• Request corrections
• Request deletion ('right to be forgotten')
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@soulesabor.com.

Cookies
Our website may use cookies to enhance user experience. You may disable cookies in your browser settings.

Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

Contact
For questions or concerns, contact: info@soulesabor.com